Effective Date: March 10, 2025
1. Introduction
Welcome to Uni Fix Appliance Repair LLC ("Company," "we," "our," or "us"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, unifixappliance.com, or engage our appliance repair services. Protecting your privacy is a core priority, and we are committed to handling your data transparently and securely.
2. Information We Collect
2.1 Personal Information
We may collect the following personal data directly from you:
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Contact Information: Name, email address, telephone number, and physical address.
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Service Information: Appliance details, descriptions of issues, service preferences, and appointment history.
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Payment Information: Credit card details and other billing information processed securely.
2.2 Non-Personal Information
We also collect information that does not personally identify you, including:
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Technical Data: IP address, browser type, device information, and operating system.
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Usage Data: Pages visited, time spent on the website, interaction patterns, and referring URLs.
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You may disable cookies in your browser settings, though doing so may affect certain functionalities of our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
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Service Delivery: To provide, manage, and improve our appliance repair services.
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Customer Communication: To confirm appointments, respond to inquiries, and provide customer support.
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Payment Processing: To securely manage billing and payment transactions.
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Marketing Communications: To send promotional materials, offers, or service updates (with your consent).
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Analytics: To monitor website performance and user behavior for service improvements.
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Compliance and Protection: To meet legal obligations, enforce agreements, and protect against fraud or misuse.
4. Data Security
We implement robust security measures to protect your personal information:
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Encryption: Data is encrypted both during transmission and at rest.
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Access Controls: Only authorized personnel have access to your personal information.
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Security Audits: Regular reviews and updates to our security practices to address emerging threats.
5. Sharing of Information
Your information may be shared under the following circumstances:
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Service Providers: With trusted vendors who support our business operations, under strict confidentiality obligations.
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Legal Compliance: To comply with applicable laws, regulations, or valid legal processes.
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Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be part of the transferred assets.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. Data retention periods vary based on the type of information and applicable legal requirements.
7. International Data Transfers
If you access our website from outside the United States, please note that your information may be transferred to and processed in the United States or other countries. By using our services, you consent to such transfers.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we discover that such information has been collected, we will promptly delete it.
9. Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.
10. Your Data Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
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Access: Request access to the personal data we hold about you.
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Correction: Request corrections to inaccurate or incomplete information.
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Deletion: Request deletion of your personal data where legally applicable.
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Restriction: Request the restriction of data processing under certain conditions.
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Objection: Object to the processing of your data for specific purposes, such as direct marketing.
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Data Portability: Request the transfer of your data to another service provider.
To exercise these rights, please contact us using the information provided below.
11. Accuracy of Information
We are committed to maintaining accurate and up-to-date information. Please inform us promptly of any changes to your personal data.
12. No Automated Decision-Making
We do not engage in automated decision-making or profiling that produces legal or similarly significant effects concerning you.
13. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Uni Fix Appliance Repair LLC
Phone: (832) 893-9979
Website: unifixappliance.com
Phone: (832) 893-9979
Website: unifixappliance.com